Strategies for managing conflict caused by cuts in overtime pay.
A. Discuss three causes of workplace conflict between the city’s police officers and city management in the current situation.
B. Discuss two possible short-term outcomes if the conflict is not resolved.
C. Discuss two possible long-term outcomes if the conflict is not resolved.
D. Discuss three possible actions for resolving the current conflict about overtime pay.
E. Design a plan to create a more positive work culture in the city’s police department by doing the following:
1. Discuss two basic components of a work culture that prevent negative conflict.
2. Create two new specifications for the “required” section of the attached “Job Description of City Police Officers” that relate to a candidate’s ability to effectively manage workplace conflict.
3. Create three situational interview questions designed to illuminate a job candidate’s competency in managing workplace conflict.
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